I like reading books about war dogs, shipwrecks, and lady aviators.
I was scrolling through Hoopla's recommended audiobook section when I accidentally borrowed this. (My clumsy fingers are always getting me into trouble on touch screens.) Since it was only three hours, I decided to listen to it... what an odd experience. I can't say I'll be seeking out any more self-help books-- and I'm going to try to avoid accidentally downloading them, too.
After listening to this, I found myself considering the line between purposeful communication and straight up manipulation. A lot of these tips were common sense, just plain silly, or felt a little too forceful in their plotting. I think the real #1 tip for good communication is to relax and listen, treat everyone like a person, and you'll do just fine.